Customer Service & Retention Officer at Absa

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job Summary

Reporting to the Head of Sales & Workplace Banking, the Service Assistant has the core responsibility to open and perform maintenance on customer accounts, Monitor leads and coordinate information for the Sales Relationship Manager on the entire portfolio and conduct Customer Lifecycle Management.

Job Description

Generate leads: Please contact your People Function business partner

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies

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